Working Hours
PST
Start Time 6:30 am
Break 9:00 am-9:15 am
Lunch 11pm- 11:30pm
Break 1:00pm-1:15pm
End Time 3:00 pm
After Hours 4:00pm
Break 9:00 am-9:15 am
Lunch 11pm- 11:30pm
Break 1:00pm-1:15pm
End Time 3:00 pm
After Hours 4:00pm
CST
Start Time 8:30 am
Break 11:00am-11:15am
Lunch 1pm-1:30pm
Break 3:00pm-3:15pm
End Time 5:00 pm
After Hours 6:00pm
Break 11:00am-11:15am
Lunch 1pm-1:30pm
Break 3:00pm-3:15pm
End Time 5:00 pm
After Hours 6:00pm
EST
Start Time 9:30 am
Break 12:00pm-12:15pm
Lunch 2pm-2:30pm
Break 4:00pm-4:15pm
End Time 6:00 pm
After Hours 7:00pm
Break 12:00pm-12:15pm
Lunch 2pm-2:30pm
Break 4:00pm-4:15pm
End Time 6:00 pm
After Hours 7:00pm
Quality Control Support Sheet
A.T.L.A.S (System Quick Guide)
A.T.L.A.S (System Quick Guide)
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ACA AOR RULES 2024 1.0
Agent CPA Report
CHA Handbook
CHA Terminology
CMS.gov
Complete Health Advisor Call Flow 8/22
Complete Health Advisor Call Flow 8/22
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E-Sign How To
Enrolling Agent Call Flow -7/24
Enrolling Agent Call Flow -7/24
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Gmail
Gusto
Health Sherpa
Health Sherpa - Quick Quote
Health Sherpa - Quick Quote
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Immigration Information - Arrival-Departure Record (I-94)
Immigration Information - Arrival-Departure Record (I-94)
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Immigration Information - EDA, Work Visa/I-766
Immigration Information - EDA, Work Visa/I-766
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Immigration Information - Resident Greencard
Immigration Information - Resident Greencard
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Pending Flow Chart
Performance Improvement Plan (PIP)
Performance Improvement Plan (PIP)
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Pre Sale Agent Call Flow- 7/25
Pre Sale Agent Call Flow- 7/25
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Quality Control Hub
Sale Hub 2.0
Sales Advisor CMS Suspension Process
Sales Advisor CMS Suspension Process
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TLD
Ultimate Income Doc
Sales Support Sheet
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Processing Support Sheet
A.T.L.A.S (System Quick Guide)
A.T.L.A.S (System Quick Guide)
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ACA AOR RULES 2024 1.0
ACA Carriers
ACA Enrollment Text
Agent CPA Report
Agent State Carrier List
Agent State Carrier List
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CHA Handbook
CHA Terminology
CMS.gov
Canned Text
Complete Health Advisor Call Flow 8/22
Complete Health Advisor Call Flow 8/22
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E-Sign How To
Enrolling Agent Call Flow -7/24
Enrolling Agent Call Flow -7/24
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Gmail
Gusto
Health Sherpa
Health Sherpa - Quick Quote
Health Sherpa - Quick Quote
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Immigration Information - Arrival-Departure Record (I-94)
Immigration Information - Arrival-Departure Record (I-94)
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Immigration Information - EDA, Work Visa/I-766
Immigration Information - EDA, Work Visa/I-766
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Immigration Information - Resident Greencard
Immigration Information - Resident Greencard
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Letter of Explanation
Pending Flow Chart
Performance Improvement Plan (PIP)
Performance Improvement Plan (PIP)
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Pre Sale Agent Call Flow- 7/25
Pre Sale Agent Call Flow- 7/25
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Sale Hub 2.0
Sales Advisor CMS Suspension Process
Sales Advisor CMS Suspension Process
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Submitter Removal
TLD
TLD Enrollment Checklist - Updated
TLD Enrollment Checklist - Updated
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TLD Status - When to Use
TLD Status - When to Use
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TLD Submission Notes
Ultimate Income Doc
Verify Citizenship
Verify SSN
Weird Sherpa Tricks
When to use TLD Statuses - Verifiers
When to use TLD Statuses - Verifiers
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Medicare Sales Support Sheet
Complete Health Advisor Call Flow 8/22
Complete Health Advisor Call Flow 8/22
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Pre Sale Agent Call Flow- 7/25
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Medicare Commonly Asked Questions
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Complete Health Advisor Call Flow 8/22
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Pre Sale Agent Call Flow- 7/25
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Medicare Commonly Asked Questions
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